A service fee is charged at the time of your consultation. You may use any of the major credit cards with our EFTPOS system. Cheques require prior approval.

Face to Face Consultations

  • Level A consultation (less than 5 mins) $50.00
  • Level B consultation (5-20 mins) $85.00
  • Level C consultation (20-40 mins) $142.00
  • Level D consultation (more than 40 mins) $220.00

Phone and Telehealth Consults 

  • Brief consultation (less than 6 minutes) $38.20
  • Standard consultation (more than 6 minutes) $69.75

An SMS will be sent via HotDoc when a phone consultation is booked with a link to store card details until the consultation is complete. Once consultation is complete  the payment and rebate will be processed.

Medicare rebates for these services are available and can be returned to your bank account at the surgery. This is done using any bank card that has a Cheque or Savings account linked to it, or directly deposited into an account that you have linked with Medicare. This will save you going online or visiting Medicare.

Our doctors may accept the rebateable fee in certain services, at their discretion. This means no out of pocket expenses. Many of the services to children, indigenous patients, terminally ill, frail aged, veterans as well as care plans fall into this category. We encourage people to regularly attend to maintain good health and we are happy to create an account to assist patients to manage financially.

Our practice staff will also advise on federal government assistance which may include you receiving higher rebates once you have spent certain threshold amounts.

Some additional services attract a separate fee as well as the attendance fee. These include ECGs, wound repairs, foreign bodies (including removal of fish hooks) and fractures.

We have a procedure room patients may book, along with associated nursing care that various doctors use. Patients are charged a usage fee separately to any billing from their doctor. Please discuss the usage fee with reception and likely billing fee with your doctor.

Requests outside of consult

If you require a prescription and it is a regular medication that has been prescribed by one of our doctors before, you may be eligible for the script to be written without a doctors consult. Our doctors are now offering E-scripts. An E-script is a message that is sent to your mobile phone containing a link which gives you access to your prescription as an electronic token. You simply present this message to your pharmacy and they are able to then dispense your medication.

When requesting your prescription either by phone our via our website, please specify whether you would prefer an E-script or a paper script.

If you require a referral to a specialist that you have seen before, for an matter previously discuss with one of our doctors, you can request an updated referral outside of consultation.

For any request outside of consult, please allow at least 48 hours to be completed by the doctor.

Fees for Prescriptions outside of consult are as follows:

  • E-script – $10.00
  • Paper Script – $15.00
  • Referral – $26.00

If for any reason the doctor is unable to prescribe the medication or write the referral requested without a consult, you will be contacted by our reception staff ASAP